A Range of Options to Meet Your Needs
Whether you’re a novice or an expert at high-performance and other types of research computing, our consultants are available to guide you through the process of obtaining and using Illinois Computes provided resources and support. They will work with you to ensure the best match to your specific needs and goals, which can include connecting you with other resource and support providers on campus when appropriate to address all of your needs.
From basic how-to questions to the most complex, specialized requests, Illinois Computes’ funded staff are dedicated to working with you to understand your unique needs and pairing you with someone with the right experience and expertise to help you. Illinois Computes will provide the support you need to boost your research, implement software to increase efficiency, collaborate on innovation methods, and more.
New To Research Computing?
After you request support from Illinois Computes, one of our consultants will be in touch, ready for a quick fix or to get to know your research, needs, and goals more deeply. We’re ready to support your work, regardless of your level of expertise. If you already have a sense of what you need, that’s great. If you’re exploring the possibilities or need the basics explained, that’s great too.
Once we understand your project and goals, our consultants will advise you on what resources are best suited to your needs. They might also give you some alternative approaches or connect you with other researchers who are doing similar work. With a plan for your next steps in place, they’ll help you navigate getting allocations and accounts on the platforms that you need.
People who are new to research computing often benefit from some ongoing support, and Illinois Computes is with you during that phase as well. We offer one-on-one assistance throughout the life of your project. Together, we can troubleshoot and optimize your code and workflows, so you get the most out of your experience. You’ll also be building your skills and growing your own expertise.
Ready for an Upgrade?
We all hit a snag from time to time. And there’s always a new enhancement out there on the horizon. If you’re a frequent user of computational resources, Illinois Computes is ready to work with you. Our trained staff are adept in a range of programming languages and environments. Whatever the challenge, whatever the opportunity, our free consulting services can help you leverage Illinois’ decades of global leadership in research computing.
Good to Go?
If you’re an expert user, you can jump right in. You can request time on a variety of compute, storage, and database systems immediately.
We Have People Who Can Help
Our consultants come from a variety of backgrounds within research computing and have decades of experience supporting scientists from across every imaginable domain. Their breadth and depth of knowledge are Illinois Computes’ most powerful asset. And they’re ready to help you – whether you’re a novice or an expert user. Mark Van Moer and Christina Fliege will be the first people you meet when you work with Illinois Computes. They know the strengths of all the individual team members and will pair you with someone well-suited to your need.
Documentation and Training References
Campus Documentation References
- Research Tech Support Website
- Campus IT Service Catalog – Research Tagged Items
- Guides and Templates from the Research Data Service
- Publicly Available Research Resources LibGuide from University Library
- Illinois Campus Cluster
- NCSA Documentation Hub
No Cost Training
Use the links below to access current and archived trainings for our various resources.
- HPC Training Topics (NCSA)
- CI Pathways Training Programs (NCSA)
- Illinois Campus Cluster Training Topics (NCSA)
- Self-Guided Research Data Management Workshop (Research Data Service – University Library)
- Various Trainings (ACCESS)
Other Training Resources
- Get Started with Microsoft Azure (Tech Services)
- Get Started with Amazon Web Services (AWS) (Tech Services)
- Get Started with Google Cloud Platform (GCP) (Tech Services)